FAQ

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • Are all your products handmade?

    Yes! Every item from Terra & Twine is lovingly crafted by hand, ensuring each piece is unique. Our designs may vary slightly, but that’s what makes each one special!

  • What materials do you use?

    We use eco-friendly materials wherever possible. Our products often feature reclaimed wood, ceramic, concrete, and natural elements like driftwood, shells, and moss. We also use air plants and succulents known for their low maintenance and resilience.

  • Are your products safe for pets?

    While most of our products are safe, some plants (like certain succulents) can be mildly toxic if ingested. We recommend placing plant displays out of reach of curious pets.

  • Do you take custom orders?

    Absolutely! We love collaborating on custom designs. Whether it's a personalized air plant display or a unique decor piece, reach out to us and we’ll bring your vision to life.

  • What’s your return policy?

    Due to the handmade nature of our products, we can only accept returns for damaged or defective items. If you experience an issue, please contact us within 7 days of delivery.

  • Do you offer gift wrapping?

    Yes! Terra & Twine products make excellent gifts. We offer beautiful eco-friendly gift wrapping for an additional fee.

Plant Care

Air Plant Care: Fun & Easy!

Air plants are like the chill, laid-back friend who thrives with minimal effort. Here's how to keep them happy:

  1. Soak, Don’t Drown - Soak your air plant in room-temperature water for 20-30 minutes once a week. Shake off excess water and let it dry upside down to prevent rot.

  2. Bright, Indirect Light - Air plants love bright but indirect sunlight. A windowsill or well-lit shelf is perfect.

  3. Air Circulation is Key - They thrive with good airflow. Avoid keeping them in closed terrariums for long periods.

  4. Feed Occasionally - Use an air plant fertilizer once a month for optimal growth.

💡 Pro Tip: Make plant care fun! Let the kids name their air plants and create a "watering buddy system" to track care days.

Succulent Care: The Ultimate Beginner Plant

Succulents are perfect for anyone learning the plant game. Here's how to keep them thriving:

  1. Less is More with Water - Water your succulents deeply, but only when the soil is completely dry. Overwatering is the #1 cause of succulent sadness.

  2. Let There Be Light - Succulents crave sunlight! Place them in a bright spot where they get at least 4-6 hours of light daily.

  3. Pot with Drainage - Ensure your succulent pot has a drainage hole to prevent root rot.

  4. Soil Matters - Use well-draining cactus or succulent soil for the best results.

💡 Pro Tip: Try a "Succulent Safari" with kids by decorating their pots with stones, figurines, or paint to make caring for their plant extra fun.